Location

Austin, Texas - United States

Industry

Business Services

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Bio

Entrepreneur, technical communicator, trainer, instructional designer, and business analyst with 25+ years high-tech industry experience. Launched P&V in 2007.

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I am good at

Train staff in proper/extended use of common tools to make them more productive (and usually happier) using an existing training library (customization to match your processes optional). Design and develop documentation and training that's actually useful. Design rock-solid business processes, policies, and procedures that help your org function smoothly.

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Skills and Expertise

training MS Office Adobe FrameMaker tech writing tech editing Pages Keynote