Location

Austin, Texas - United States

Industry

User Experience

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Bio

I am a research-driven creative problem solver with a mission to help make software and services make sense to people. Key strengths include interviewing sources, conducting secondary research, storyboarding, affinity diagramming, building personas, customer journey mapping, wireframing, sitemapping, and usability testing. As a UX Researcher, I believe it is our duty to uncover the invisible problems that users subconsciously face. As a UX Designer, I liken it to being a lot like a chef- you never know how palatable a dish is unless you have your tasters try it. I always keep iterating on design solutions till I find the best solution.

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I am good at

I do generative UX Research on various types of problems in tech. I can help startups understand their users properly and provide insights on how to approach problems.

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Skills and Expertise

User Interviews Competitive Analysis Survey Research Usability Testing Wireframing User Flows Customer Journey Maps Chatbot Conversation Maps Adobe Illustrator Adobe Photoshop Excel R Axure InVision