Austin, Texas - United States
IndustrySoftware
Bio
I work with highly sophisticated business software as a trainer and architect to help people and organizations, understand, implement and achieve success. I solve problems with variable pay and sales incentives and automate sales performance processes and analytics I have trained and implemented on five continents to evangelize, educate, implement and support partners and business customers on innovative cloud solutions to solve their business problems and deliver new opportunities. Key words: Project management, business analysis, functional requirements, documentation, technical training, SaaS, Software as a Service, Cloud, Enterprise Incentive Management, EIM, Sales Performance Management, SPM, Incentive Compensation Management, ICM, Business Process Management, BPM, workflow, Oracle, WebSphere, WebLogic, TomCat, J2EE, OLAP, LDAP, SOA, Oracle, DB2, MySQL, SQL, Btreieve, Pervasive.SQL, Informatica, Apache, HTML, CSS, XML, Microsoft Office, Visio, Excel, Word, Powerpoint, present, train, consult, Senior Sales Consultant, Windows, AIX, Solaris, Linux, network, data, database, records, transactions, commissions, bonus, teamwork, systems, services, security, compliance, architecture, solutions, operations support, application, digital, mobile, platform, maintenence, lead, customer relationship management, HRIS, ERP, CRM, troubleshoot issues, evaluate, quality, production, testing, UAT, smoke test, systems test, cross-functional, development, debug, agile, continuous improvement, SLA, Service Level Agreements, business users, resolution, communication, JIRA, Confluence, collaborate, tuning, business intelligence, reporting, analytics, CallidusCloud, Iconixx, Xactly, offshore resources, travel, matrix organization, delivery manager, educate, policy, procedures, design, escalation, SME, expertise, subject matter expert, test plans, SDLC, PMP, Knowledge Management
I am good at
Educate customers, identify their pains, then gather requirements, select and configure software to solve those pains and document everything.
Skills and Expertise
sales engineering proof of concept training courseware development problem solving monetizing education
