Location

Austin, Texas - United States

Industry

Computer Software

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Bio

Stellar customer service and satisfaction is my number one goal and supporting that in all ways possible. The skill-sets I use are: - Oracle, SQL Server or Postgres database concepts - SCUD operations - Network functions, standards, and protocols - Navigating through a unix environment - Identify and resolve issues with JIRA Administration - User Management tools (LDAP) - Identify and resolve issues with Java/J2EE applications

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I am good at

I am an experienced Enterprise Software Support Engineer who can solve any complex problem. I have worked with B2B software which pays commissions and was able to minimize operational downtime for my customers.

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Skills and Expertise

Oracle SQL Server DB/2 WebLogic WebSphere Actuate Informatica Business Object TrueComp CallidusPortal TrueInformation TrueAnalytics (Reporting & Analytics) Thunderbridge reporting CPQ Workflow MS-DOS MacOS UNIX Linux Solaria AIX C++ HTML Pascal Scheme Microsoft Visual Basic XML CGI SQLPlus Java Script Macintosh Sun SPARC server Toad SSH Secure Shell SoapUI.