Los Angeles, California - United States
IndustryBio
As a senior Technology Leader and Service Delivery Manager with experience in design and implementation within global, multibillion dollar firms, my in-depth knowledge and experience in Operations and Service Delivery, offshore team management, architecture and budget management are certain to have a positive impact in the next organization I will call "home". Over the course of my career I have managed both US and offshore teams, shrunk expenses, enhanced customer satisfaction and established comprehensive disaster recovery plans. I led staff on numerous system enhancement initiatives. I minimized staff turnover, instituted use of Agile methodology and migrated systems while ensuring compliance with Sarbanes Oxley and PCI regulations and guidelines. My strengths span integration of business processes, project planning/execution, talent development and management, analysis, budgeting, strategic partnering, cross-functional leadership, requirements/needs analysis, cost analysis, internal and external client relations and custom enterprise solutions. More recently I have managed projects and process improvements of all sizes and grew new skills that made me a better leader.