2018 Product Roadmap Presented by TIG & Mitel
from Thursday, December 7, 2017 8:00AM to Thursday, December 7, 2017 11:30AM
Ticket Information
Event Details
Business over Breakfast Please join Telcom Innovations Group (TIG) & Mitel Networks over breakfast and learn how your business can benefit from the solutions and technology available today. Mitel will also be providing a roadmap of things to come! As one of our valued clients or prospects, we invite you to be our guest at this informative session and hear from Mitel's subject matter experts. Insight will be provided on Mitel's future roadmap & how your organization can benefit in the new world of communications technology. Topics will include updates on Contact Center, Unified Communications & Collaboration (UCC), Mobility, the Internet of Things (IoT) and Mitel future Roadmap. Seating is limited, so please RSVP now! Complimentary hot breakfast and lunch to-go will be provided to all attendees. Keynote Speaker John Perrizo, Mitel Regional Manager What has Mitel been up to lately? Mitel MiContact Center Update Kim Roper, MiContact Center Product SpecialistAgent satisfaction and retention is a top priority for contact center management. In this presentation, Mitel will demonstrate new capabilities coming in MiContact Center Business Release 9.0 that will give your agents the tools to be successful, including: Omnichannel Contact Management Customer Journey History Customer Case Management New features & Enhancements How to leverage Mitel's communication applications to enhance your customer's experience MiCollab 8 Review Dan Miller, Mitel Solutions ArchitectUnified Communications & Collaboration software allows organizations to communicate more effectively and efficiently without geographic restrictions. See how this software can impact your organization along with: What’s new How the changes in Mitel's UCC portfolio can add value to your organization Roadmap – MiVoice Business 9 Updates Dave Marshall, Channel Account Manager A product roadmap is a plan that matches short-term and long-term business objectives with specific technology solutions to help meet those goals. Learn what Mitel has upcoming in future software releases. Internet of Things (IoT) - What you need to know Leveraging Mitel for the future
Dave & Buster’s Conference Center
1155 N. Swift Rd. Addison IL USType: Eventbrite